PRE AUTHORISATION & PAYMENTS
We require a pre authorisation on all bookings 6 and over to secure bookings. This is due to high demand on bookings and walk-ins so we can guarantee your arrival and a space in the restaurant. Faber Restaurants operates as a cashless venue, please make sure you bring a payment card with you for payment.
CANCELLATION POLICY
We understand that sometimes plans do change. If you need to cancel your booking or rearrange a date we must be notified up to 24 hours before arrival. Anything under this we may claim the pre authorisation. If your booking doesn’t show at all without being notified we will claim the pre authorisation.
ALLERGIES
Please notify us of any allergies or dietary requirements.
SERVICE CHARGE
We do add a discretionary service charge of 12.5% onto the final bill, 100% of which goes to our amazing team to ensure you all have the best experience possible!
SAFETY AND SECURITY
Your safety and wellbeing is of paramount importance to us. In the interests of everyone’s enjoyment and safety, all members of your party are expected to behave responsibly throughout the duration of their visit to the venue. The management of our venues reserves the right to decline to honour a booking and/or eject from the premises any attendee who is seen to be drunk or under the influence of drugs; behaving in a violent, disruptive or irresponsible manner; causing a nuisance to others; or responsible for the commissioning of a criminal or civil offence.
Faber Restaurants reserves the right in its sole discretion to refuse admission to the venue.
All attendees must take responsibility for the safeguarding of their personal belongings while present at the venue. Faber Restaurants cannot accept liability for any loss or damage to an individual’s clothing or personal belongings.
GDPR
Faber Restaurants operates a secure and safe booking system which is fully GDPR compliant. We will only contact you in relation to your booking or, where relevant, provide you with offers relating to specific sites, birthday offers or promotions if you have given us permission to do so. Please note that to make a booking with us, we do require an email address and/or a telephone number. This information is stored safely on our fully GDPR compliant booking system.
By accepting your booking you are agreeing to our Terms & Conditions.